Your clinic’s AI receptionist.
Sancelk handles patient questions, appointments, rescheduling and cancellations automatically — while your staff stays available for the conversations that need a human.
Dental clinics run on conversations. Most of them repeat.
None of this is a staffing problem — it’s a volume problem. Sancelk is built to absorb the repetitive share of it, so the people at your front desk can spend their time on what actually needs them.
Repetitive patient questions
The same questions about hours, prices, services and location, answered one call at a time, all day.
Appointment management takes over the front desk
Booking, confirming and adjusting appointments can consume most of a receptionist's working day.
Patients reach out after hours
Clinics close. Questions and booking requests don't — and they often go unanswered until the next morning.
Rescheduling and cancellations
Every change to the calendar means another call, another hold, another interruption to in-clinic work.
Missed enquiries
A busy front desk means some calls and messages simply don't get a timely reply — and some don't get one at all.
Staff time spent on admin, not patients
Time that could go toward the people physically in the clinic instead goes toward repetitive coordination.
One conversation, checked against the truth of your clinic.
Patient contacts the clinic
A patient sends a message with a question, a booking request or a change to an existing appointment.
Sancelk understands the request
The request is read in context — including follow-up messages, in Arabic or English.
It checks clinic information and availability
Sancelk references the clinic's approved information, hours and live appointment availability before responding.
It resolves, or hands off
It answers, books, modifies or cancels the appointment — or transfers the conversation to reception staff.
Everything a front desk does on repeat.
Each feature reflects what’s actually configured for a given clinic. Sancelk doesn’t claim an integration or capability that hasn’t been explicitly set up for your account.
24/7 Patient Assistance
Answers common administrative clinic questions even outside reception hours, so nothing waits until morning.
Clinic Knowledge
Uses your clinic's approved information about services, prices, hours, location and policies — nothing else.
Smart Appointment Booking
Checks clinic hours and real availability before creating an appointment, avoiding double-bookings.
Appointment Rescheduling
Patients can find and modify an existing appointment without a phone call.
Appointment Cancellation
Allows cancellation within the rules your clinic defines.
Human Handoff
When a request needs human judgement, or a patient asks for staff, Sancelk transfers the conversation.
Calendar Integration
Appointments can integrate with your clinic's calendar workflow, configured to how your team already works.
Multilingual
Supports Arabic and English, depending on how each clinic is configured.
Straightforward plans, priced for real clinics.
Setup requirements can vary depending on how your clinic is configured. Both plans include onboarding and a pilot before you commit long term.
Sancelk Core
Best for small clinics and single-doctor practices.
- 1 doctor
- AI patient receptionist
- Clinic questions and information
- Appointment availability checking
- Appointment booking
- Rescheduling
- Cancellation
- Human handoff
- Arabic and English support
- Appointment reminder 24 hours before
- Basic clinic configuration
- Ongoing basic support
Sancelk Pro
Best for growing clinics and multi-doctor practices.
- Everything in Core, plus:
- Multi-doctor support
- Separate doctor schedules
- Doctor-specific services and availability
- Patient follow-up after appointments
- Weekly clinic reports
- Appointment and conversation analytics
- Higher level of customization
- Priority support
Need something different?
For clinics with custom workflows, integrations or larger teams, contact us for a custom quote.
A weekly view of everything reception handled.
Sancelk Pro clinics get a weekly reception report — conversation volume, appointment activity, handoffs, and the questions patients ask most, in one place.
The panel shown here is an example visualization of the report layout, not live data from a real clinic.
AI when it can help.
Sancelk is designed to automate repetitive administrative conversations — not to force AI into every situation. When a conversation goes beyond that, it moves to your team.
- 01A patient asks for reception staff
- 02Human judgement is required
- 03An exception needs approval
- 04Clinic information cannot be confirmed
- 05The AI cannot confidently resolve the request
Sancelk Voice Receptionist
Coming SoonA future AI voice receptionist designed to answer incoming clinic calls, assist patients, manage appointment requests, and escalate conversations to staff when necessary.
Sancelk Complete Reception
Future capabilities shown for direction only. Sancelk today ships the AI Dental Receptionist described above — voice and the wider platform are on the roadmap, not yet available.
From demo to go-live, without guesswork.
The free 7-day pilot begins once setup and testing are complete — you see Sancelk working correctly before it’s ever pointed at real patients.
- 01
Demo
See Sancelk configured for a clinic like yours.
- 02
Clinic requirements
We gather your services, hours, policies and calendar workflow.
- 03
Configuration
Sancelk is set up around your clinic's approved information.
- 04
Testing
Conversations are tested before anything reaches a real patient.
- 05
7-day pilot
A free pilot runs after setup and successful testing.
- 06
Go live
Sancelk starts handling real patient conversations.
Questions clinics actually ask.
No. Sancelk handles repetitive administrative work and can transfer conversations to staff when human assistance is needed.
Yes, when appointment booking is configured for the clinic.
Yes, according to the clinic's configured appointment policies.
Multi-doctor support is included in Sancelk Pro.
Yes, language support can be configured during onboarding.
Yes. Eligible clinics can receive a 7-day pilot after setup and testing.
No. Sancelk is designed for administrative reception tasks and should not provide diagnosis or independent medical treatment advice.
The case can be transferred to clinic reception staff.
See how Sancelk could work inside your clinic.
Tell us a little about your clinic and we’ll walk you through a demo configured around dental reception.